Privacy Policy

At Gecko Cleaning Services Ltd, we recognise the importance of your privacy and are committed to protecting it. This Privacy Policy outlines the types of personal information we collect, how we use it, and your choices regarding your information.

Information We Collect:

Personal Information: When you visit our website or book our services, we may collect personal information such as your name, email address, phone number, and address. This information is necessary for us to provide you with our services and to communicate with you effectively.
Payment Information: If you choose to use our online payment services, we may collect payment information such as credit card details. This information is securely processed by our payment service provider and is not stored on our servers.
Usage Information: We may collect non-personal information about your interactions with our website, such as the pages visited, the date and time of visits, the duration of visits, and the browser type used. This information helps us analyse and improve our website’s performance and user experience.

How We Use Your Information:

Service Provision: We use your personal information to fulfil your requests for our window cleaning services, including scheduling appointments, providing estimates, and communicating with you about your service needs.
Communication: We may use your contact information to send you service-related updates, appointment reminders, promotional offers, and other communications related to our services.
Analytics: We may use usage information to analyse trends, administer the website, track user movements, and gather demographic information for aggregate use. This helps us understand how visitors interact with our website and improve its content and functionality.

Data Security:

We take reasonable measures to protect the personal information we collect against unauthorised access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

Third-Party Disclosure:

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or as necessary to provide you with our services.

Your Choices:

You have the right to review, update, or delete your personal information at any time by contacting us using the contact information provided below. You may also choose to opt out of receiving promotional communications from us.

Changes to this Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on this page. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us:

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at info@geckocleaning.com.